Claims

GENERAL INSURANCE CLAIMS

A house fire… A burglary… A car accident… they happen! And when they do they are disruptive and unwanted and you want the claim to be handled and settled as soon as possible, so you can carry on with life.

The true test and measure of a good Insurance Broker is how they manage and resolve your claim.

Besides having the right cover in place, the day to day management of your claim is paramount for its quick and efficient settlement.

Our dedicated Claims Manager will:

• Personally handle your claim
• Arrange quick assessment of your loss if needed
• Advise you of the steps you need to take to assist with your claim
• Keep you updated on your claims progress
• Ensure you receive all your entitlements under the policy
• Negotiate settlement of your claim with the Insurance Company
• Make sure all of the above are done in a timely manner

WORKERS COMPENSATION CLAIMS

Despite having the best protocols and procedures in place, accidents in the workplace do happen. Also the Workers Compensation system is complicated and there are many pitfalls that need to be avoided

Every workers compensation claim is unique and complex and our Claims Manager will oversee the management of your claim with the insurer, ensuring they are handled in accordance with the legislation and have a focus on intervention strategies to achieve optimal outcomes and timely resolutions.

Our dedicated Claims Manager will provide:

• End to end claims handling
• Advocacy for our clients
• Strategic input throughout the life of the claim
• Return to work and claim advice
• Future risk prevention
• Injury management assistance